The Complete Telehealth Platform for Lactation Consultants
MilkNotes VideoCare™ is not a bolted-on integration or a third-party plugin. It is true embedded video built directly into your EHR, so you can see the parent, chart the visit, and manage your practice without ever leaving the platform.
The Challenge
Virtual lactation care has opened doors for families who cannot easily travel to an in-person appointment — but the technology has not kept up. Most telehealth setups require LCs to juggle a video platform in one window, a separate EHR in another, and possibly a messaging app on the side. Parents have to download unfamiliar software, struggle with login links, and often give up before the visit even starts. And when the call ends, you are left to reconstruct your notes from memory because there was no way to chart in real time.
How MilkNotes Helps
MilkNotes VideoCare™ puts video and charting on the same screen. You see the parent and baby while entering clinical notes, updating the Care Plan, and reviewing intake information — all without switching tabs or applications. Parents join with a single click from any browser; there is nothing to download or install. Secure messaging lets you follow up between visits, and the Parent Portal gives families ongoing access to your recommendations and resources. Everything is HIPAA compliant, and everything lives in one platform.
Key Benefits for Virtual Practice
True Embedded VideoCare™
Video lives inside MilkNotes — not in a separate app or browser tab. No third-party plugins, no downloads for parents, no switching between windows during a consult.
Chart While You Consult
Enter charting details while viewing the parent and baby on screen. Your documentation happens in real time, not after the call when details start to fade.
Parent Portal
Parents complete intake online before the visit. After the consult, they access your recommended resources, Care Plan, and referrals through their own secure portal.
Secure Messaging
Follow up with families between visits through HIPAA-compliant messaging. Answer quick questions without scheduling another full consult.
Works on Any Device
Parents join from their phone, tablet, or laptop — no app to install. You connect from whatever device you prefer. MilkNotes adapts to any screen size.
Integrated Scheduling
Clients book virtual appointments directly through MilkNotes. Calendar management, visit reminders, and consult documentation all live in one place.
Ready to see what true telehealth looks like?
Start your free 10-day trial and experience VideoCare™ with full charting — no credit card required.
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